Frequently Asked Questions

If an item is sold out, we will try to re-stock it as soon as possible, if not, we will remove it from our website.

Here are the payment methods that we currently support.

  • Visa
  • Mastercard
  • Cash on Delivery

* Please note that sales tax maybe applicable to merchandise shipped to your country.

Jhelica has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. . Any charges on a parcel must be paid by the person receiving the parcel

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

  • Within UAE – 1 to 2 Days
  • GCC & Other Countries – 2 to 5 Days